Have a question about our process, technology, or what it's like to partner with us? We've compiled answers to our most frequently asked questions right here. Browse the topics below to find what you're looking for. If you can't find your answer, please don't hesitate to get in touch.
Initial & Strategic Questions
Should I chose an off-the-shelf or custom solution?
This is one of the most critical technology decisions a business can make. While an off-the-shelf product can seem cheaper initially, a custom solution is often the best long-term value, as it's perfectly tailored to your unique processes.
We help you evaluate all the factors, including:
- Long-term licensing vs. ownership costs.
- How well the software fits your existing workflows.
- The ease of making future changes and integrations.
Next Step: Let us help you make the right decision.
What are the advantages of working with a local UK-based development partner?
Choosing a local UK-based partner provides three key advantages: seamless communication, a deeper business understanding, and greater accountability.
Seamless Communication: Clear, real-time communication is the bedrock of a successful software project. Being in the same time zone means we can resolve issues and answer questions instantly, without frustrating overnight delays. We believe face-to-face meetings are invaluable, especially during a project's crucial early stages, and our Hertfordshire-based team is always ready to meet in person.
Deeper Business Understanding: We don't just understand the technology; we understand the context. As a UK company, we have an intrinsic understanding of the local business landscape, market expectations, and data regulations like GDPR, ensuring your solution is perfectly aligned with your operational environment.
Greater Accountability: Working with a local company provides a level of accountability and peace of mind that's hard to replicate. You're not just a name on a spreadsheet; you're a valued local partner. We're invested in the success of businesses within our community and always just a train ride away.
Why do you specialise in .NET? What are its advantages for my business?
We specialise in the Microsoft .NET ecosystem because we believe it offers the best combination of power, security, and long-term value for our clients. For your business, the key advantages are:
Stability and Security: As a platform backed by Microsoft and trusted by thousands of major companies worldwide, .NET provides a robust and secure foundation for your business-critical applications. You can be confident you're building on a proven, reliable technology, not a fleeting trend.
High Performance and Scalability: .NET is renowned for its speed, making it ideal for high-performance systems. This means a faster, more responsive experience for your users and the ability for your software to scale seamlessly as your business grows, without costly rewrites.
Flexibility and a Future-Proof Investment: Modern .NET is cross-platform, meaning your application can run anywhere—on Windows, Linux, or macOS. Its versatility allows us to build everything from small internal tools to large-scale enterprise systems, ensuring your investment is protected for the future.
Efficiency and Lower Total Cost of Ownership: The framework allows our expert developers to build high-quality, maintainable code more efficiently. For you, this translates directly into faster delivery times and a lower total cost of ownership over the life of the application.
About the Project & Process
I want to develop my own system. Where do I start?
We always say that the best systems start with a clear idea. To begin, we'll work with you to map out exactly what the software needs to do, building a shared understanding of your goals. Our team will help you define the scope, consider crucial aspects like security and performance, and establish a budget and timeline.
We believe in delivering value early, so our process focuses on building in small, tested, and releasable stages, ensuring you see a return on your investment as quickly as possible.
Next Step: Learn more about our Software Consultancy service.
Is it possible to showcase an idea with a prototype?
Absolutely. A prototype is a fast, low-risk, and cost-effective way to validate your concept. We can quickly create impressive, interactive prototypes that bring your idea to life. This is a powerful tool for demonstrating your vision to stakeholders, securing investment, or gathering user feedback before committing to full-scale development.
How do I know that I'll get a quality product?
Our reputation is built on the quality of the software we deliver. For us, quality is non-negotiable and is built into every stage of our process. We combine best-practice coding standards and thorough documentation with a multi-layered testing strategy.
This ensures your final product not only meets all your requirements but is also secure, reliable, and provides a seamless experience for your users. This commitment to quality is how we provide software with care.
Cost & Ownership
How much will it cost to develop my own system?
The cost of a custom system depends on the complexity and scope of what you want to achieve. While a global marketplace offers a wide range of pricing, we focus on delivering exceptional value and a clear return on investment. We've seen small, targeted software projects save our clients hundreds of hours in staff time.
Our process is transparent, and we provide detailed, no-obligation quotes so you have a full understanding of the investment required. We prioritise clear communication, often face-to-face for our clients in London and Hertfordshire, to ensure the final product delivers on your goals.
Next Step: Get in touch for a no-obligation quote.
Who owns the IP and source code after the project?
The answer is simple: You do.
Upon final payment for the project, the full intellectual property (IP) for all the custom source code written specifically for you is transferred to your business. It is your asset, 100%. We provide you with a full copy and can help you store it securely.
To build your solution efficiently and cost-effectively, we may utilize our own pre-existing libraries of proven, robust code. While we retain the ownership of these standard components, you are granted a permanent, royalty-free licence to use them as a part of your system. This approach allows us to deliver a higher-quality product more quickly, without you needing to pay for us to "reinvent the wheel.
This is all clearly and transparently outlined in our development contract before any work begins.
After Your Project is Live
How will you ensure the software can grow and scale with my business?
That’s a critical question, as we believe custom software must be a long-term asset. We ensure your application is built for growth from day one through a deliberate, three-pronged strategy:
Adaptable Architecture: We design your software with a clean, modular architecture. This isn't just a technical detail—it means that as your business needs change, we can add new features or modify existing ones quickly and cost-effectively, without having to rebuild your system from scratch.
Scalable Cloud Infrastructure: We build our solutions on powerful and secure cloud platforms like Microsoft Azure. This allows your system to scale on-demand, effortlessly handling increased user traffic and data as your business succeeds, while only paying for the resources you use.
A Stable, Future-Proof Technology Stack: We specialise in the Microsoft .NET ecosystem, which is backed by long-term support and a clear roadmap for the future. This protects your investment from becoming obsolete and ensures your software will remain a reliable and secure asset for many years to come.
How do I modify my custom software?
A key advantage of custom software is its ability to evolve right alongside your business. We've designed both your system and our internal processes to make modifications straightforward and low-risk. Changes typically fall into two categories:
Adding New Features & Enhancements
When you decide you need new functionality to meet a new business goal, we treat it as a focused "mini-project." We'll work with you to cycle through a condensed version of our proven Discovery and Design phases to scope out the new requirements.
It then enters our Develop & Test process, ensuring the new feature is built and integrated to the same high standard as the original application.
Ongoing Maintenance & Security Updates
As your long-term technology partner, we proactively manage the health of your application. As part of our Support and Maintenance plans, we use modern DevOps practices to apply essential security patches and technology updates in a safe, repeatable, and fast manner.
This proactive work is crucial for protecting your investment and ensuring there is no disruption to your service.